Postal Work

Post Office Jobs – 7th Edition

The Ultimate 473 Study Guide and Job Finder


A Benjamin Franklin Award
“Best Career Book”

Post Office Jobs; The Ultimate 473 Study Guide and Job Finder
by Dennis V. Damp

256 pages, 8 ½” x 11″
ISBN: 978-0-943641-34-8
eBook ISBN: 978-0-943641-35-5
$25.95 / Paperback
$19.95 / eBook


The all-new seventh-edition provides an overview of what jobs are available, including many that don’t require written tests, and how to apply for them. You will also find a comprehensive 473/473E study guide with helpful test taking strategies that has dramatically improved many applicant’s exam scores. Seven other sample postal exams are included in this new edition for maintenance, clerical, technician, and other major occupations.

Most limit their job search to mail carrier and clerk positions and are unaware of the many other career opportunities that the postal service offers. Even with mail carriers and clerks making up over 50% of the workforce the postal service still employs over 30,000 building and equipment maintenance workers; 5,000 vehicle maintenance employees, thousands of motor vehicle operators, postal inspectors, computer specialists, accountants, administrative staff, human resource personnel, and professionals across a broad spectrum of fields.

Post Office Jobs is the only post office career guide that includes a comprehensive 473/473E exam study guide, sample exam questions for 7 other careers, and job descriptions for the top 24 occupations. It provides guidance on how to explore alternative civil service occupations and includes a chapter on how to apply for postal inspector positions. Nancy Ledgerwood, our editor, retired from the postal service in 2013 and provided and insider’s perspective of the postal service’s eCareer recruiting system and testing processes.

Featured Exams:

  • 473/473E Major Entry Level
  • 630/630E Postal Police
  • 710/720/725/730 Clerical Battery
  • 714 Data Conversion Operator
  • 741/744 Accounting
  • 916 Custodial
  • 943 Automotive Mechanic and Technician
  • 955 Mechanical and Electrical Job Skills

Postal employees are interviewed prior to appointment by the selecting official. Chapter Six provides sample questions and detailed guidance on how to successfully handle this often nerve-racking face-to-face encounter.

Professional and administrative occupations do not require written examinations. Your background, work experience and education determines your eligibility for the job. You’ll learn how to locate vacancies and apply for these positions nationwide. Appendix B describes how to prepare your resume and includes examples of knowledge, skills & abilities statements (KSAs) that must be submitted with your application for many of the corporate positions.

The average pay and benefits for all postal employees was $77,000 per year in 2018. The largest postal service pay system is predominantly for bargaining unit employees. There is also an Executive Administrative Schedules (EAS) for non-bargaining unit members that pay ranges from $25,619 up to an authorized maximum of $129,792.

If you’re looking for good pay with excellent benefits, explore the postal service job market. Use this book’s resources, including the Job Hunter’s Checklist in Appendix A, to begin your personal job search.

Presents Eight Steps To Successfully Land A Job:

  • Explore occupations
  • Identify job vacancies
  • Study for the 473 Postal Exam.
  • Apply for jobs
  • Complete scheduled exams
  • Consider casual temporary jobs
  • Prepare for job interviews
  • Explore related civil service jobs

REVIEWS (All Editions)

March 14, 2018Paul L

I haven’t taken the test yet, but I think this book is very helpful. I have checked with former USPS employees and they conformed that this book is accurate.

December 8.2017 – DeLisa S.

This book is amazing. I studied for about three days and I ended up getting the job  at the post office. I start Monday, thank you.

June 5, 2016 – Debra Ford

This is a excellent book. It totally help prepared me for my exam. I would highly recommend it. This is the book to get.

September 15, 2015 – (Star)

Bought as a gift and after she used this book to study she scored 83 percent on the written test and got the job. I looked over the book and you need to make a commitment to study. It’s not easy but it is possible.

August 5, 2015 – (Trina)

I couldn’t have passed the exam without this book. I would definitely recommend it to anyone who wants to pass the exam for the postal service. Excellent book.

March 29, 2015 – (Amy Lindgren – TwinCities.Com Pioneer Press)

Post Office Jobs: The Ultimate 473 Postal Exam Study Guide and Job Finder, by Dennis V. Damp, Bookhaven Press, 2015 (6th edition), $24.95. I couldn’t resist including this sturdy guide on the old fashioned Post Office career. Damp does a great job explaining everything from the step-by-step application process to what you can expect in the testing room to how the interviews are conducted. I especially appreciate the generous selection of test questions and the sampling of 24 job descriptions.

Whatever this institution’s future may hold, hiring is still happening, and as Damp notes, with more than 2,000 distinct job titles, from carrier to custodian to mechanical engineer, there’s something for just about everyone.

Amy Lindgren owns Prototype Career Services, a career consulting firm in St. Paul.

March 1, 2015 (Library Journal)  “The average pay for postal service workers, says this guide is $75,614 a year. Such jobs are extremely popular, and Damp’s title will help job seekers understand which types of positions are offered by the post office, find information on employment, and prepare for interviews. This guide will also help your patrons to prepare for he relevant civil service test, the 473 Postal Exam. Online updates to the material are provided at VERDICT A useful manual to what can be a lucrative profession.”

December 23, 2015 – dneu 1

I bought this eBook 2 days before the 473 Postal test and passed with 87%. The fact that it prepared you for what’s to come and you aren’t going into the test blind was a great help. I found the memory section to be the hardest. The testing area did not allow any paper or pencil so when you’re taking the memory test in the book, DO NOT write things down because it will hinder you at the test. Just remember as testing, they give you 7 minutes to memorize. Memorize the best you can and when the test starts, you will mostly be making an educated guess. When the test started, it was like tunnel-vision and the addresses looked Greek to me. I skimmed the addresses and answered as quickly as possible and didn’t go back to review. BUT after every one of the previous test sections, if time allows, Make Sure to REVIEW your answers, I found a few mistakes. They only give you your grade, they do not let you know what you answers you missed. I could have done really well on the first sections and totally flunked the memory test but I have no idea??? Good Luck!

January 3, 2015 (Albert Moore)  “This book thoroughly covers the numerous positions to apply and prepare for work with the post office. As, stated in this book, the reader does need to really study and prepare before taking the required postal exam. Or seek assistance from a partner to prepare oneself but the information to know is in this book. The price is nominal for anyone seeking entrance into the US POSTAL SERVICE.

December 31, 2014  (Joyce Lain Kennedy –  Chicago Tribune) “Do you want to apply for a post office jobs? A top reference is the all-new sixth edition of “Post Office Jobs: The Ultimate 473 Postal Exam Study Guide and Job Finder… Recommended by Library Journal, over a third of this outstanding book is devoted to testing, with realistic sample exams as well as tips and answer keys. Damp is a retired federal manager, business owner, career counselor and veteran. His new edition addresses all postal occupations from professional and administrative to mail carrier, maintenance worker, tractor trailer driver and clerical worker.”

Previous Edition Reviews:

August 25, 2013 – Review by True Grinder

This book helped me score high on the exam and I got an interview within one week after taking the test.

March 28, 2013 – Review by em Joe

I placed an order for this Post Office book, and I received it in a couple of days, which provide an overview of battery exam and tips on the interview progress. Therefore, I prepared and studied for the battery exam, believe or not with only six hours of studying, I passed the exam. I was called in for interview, so I went to the book for some advice and what to expect during the interview. As result, I went to the next step which is medical assessment evaluation and passed that too. This book is a great buy, but just remember one thing to apply yourself to your studies with this book and you will have positive results. Good Luck.

September 12, 2012 – Review by Rachael G.

My husband and I read though this book over the course of 2 days, took the practice quizzes (which were EXACTLY like the real computer test) and I got an 86 and he got an 85.30 which is pretty good for the new (since 2008) test. It used to be on the old written test that you needed to score in the 90’s to be considered – with this new exam I only know of two people who scored higher than us (without Veteran’s points) and they got an 87 and an 86.60 I highly recommend this book

Library Journal review (05/15/2009)

Damp, Dennis V. Post Office Jobs. 5th ed. Bookhaven. Jun. 2009. 256p. ISBN 978-0-943641-27-0. $24.95. REF

This update to the 2005 fourth edition has been revised to cover new testing procedures and to anticipate the president’s call for 250,000 new employees, who will facilitate enforcement of new postal regulatory measures. Over the course of 11 chapters and three appendixes, Damp (Book of U.S. Government Jobs) offers a vital testing primer, incorporating challenging sample questions in the anticipated test format. Also included is an overview of the hiring process and a comprehensive positions list.

Two Reviews

“A helpful and encouraging book. After reading your book I passed the Postal Exam with a score of 90% and was hired a year ago for a carrier position. Thanks.” — A.P. Lansing MI

“I read your book and then took the battery Test … and scored 95.6. I reported for orientation and to fill out forms for the position I wanted, part-time flex carrier. Thanks…” — Barb, Cleveland, OH